Switching from Telus | Canadian iPhone User - iPhoneUser.ca

Thursday, May 15, 2008

Switching from Telus


I switched to Fido from Telus after being with them for 8 years. One reason was I signed a 3 yr contract with telus and got the Moto Q. I didn't really like the phone. Their website says they have a 30 day return policy, but doesn't say that isn't on data phones. So I was stuck with the phone. They also wanted to charge me to go back to using my moto razr. At the time Telus offered 4mb per month for data. That was useless. The other reason I wanted to switch is because I had just discovered the iPhone and became obsessed with it.

So I cancelled the contract, paid the $700 ecf, complained to some organization related to the CRTC I think. A month or two later, Telus calls and offers to refund the $700 out of good will. So I got the $700 refunded after I had already switched to fido and got an iPhone. That was nice of Telus. Also cancelled home phone with telus because of their $5 long distance admin fee. Looks like Telus will have to pay that back to their customers too, LOL.

0 comments:


Go Back to the Main Page